Privacy Policy

1.Information We Collect

At eleberric, we prioritize the privacy and security of our makers and customers. When placing guest checkout orders or creating accounts, we collect essential operational data:

• Contact Details: First/Last Name, Primary Phone Number, and Shipping Address for logistics delivery.
• Order Data: Component items in your cart, purchase dates, bank transaction slip uploads, and tracking queries.
• Device Info: IP address and session logs to maintain active cart states and prevent malicious checkouts.

2.How We Use Your Data

Your details are used strictly to fulfill orders and improve the storefront dashboard. Specifically:

• To dispatch packages to your specific Sri Lankan shipping address via domestic courier partners.
• To match manual bank transfer uploads against pending order records.
• To notify you about order progress or stock status changes via Calls or WhatsApp.

3.Data Protection & Anti-Static Safety

Just like we store components in static-safe bubble bags, we secure your personal data with industrial standard encryption protocols. All uploads (such as bank deposit slips) are stored on encrypted cloud nodes and are accessible only to verified eleberric administrators for validation.

4.Cookies and Sessions

Our storefront utilizes temporary functional browser cookies to retain items in your cart during guest checkouts and to keep administrative sessions active. No cross-site advertisement trackers or third-party marketing beacons are active.

5.Customer Inquiries & Rights

You retain the right to query your order data or request complete deletion of your records. Reach out to our data privacy officer at info@eleberric.com or call/WhatsApp +94 71 069 5827.